Participation, engagement, brand (and branding failures), predictions and digital currency: digital public affairs professionals need to know.
Chief of Defence Staff Tom Lawson is discovering the cascading crisis as one news cycle makes way for another and his remarks still hang.
General Tom Lawson offended almost everybody yesterday. Twitter, and his crisp and prompt apology, helped him weather the storm.
Have you ever wondered what the first 10 #cdnpoli tweets were, and who issued them? You don’t have to wonder any more.
Canada’s Transportation Safety Board (TSB) does a very good job with its online communication, peppered with the odd “occurrence.”